CORONAVIRUS: ACCOMMODATION SECTOR HELP

INFO FOR HOTEL STAFF AND GUESTS

Information for hotels and hotel staff:

HOTEL UPDATE

Information for hotel guests:

HOTEL GUESTS


SUGGESTED COMMUNICATION TO ACCOMMODATION GUESTS

You could provide a pre-check in questionnaire for your guests to keep on-hand for 30 days in case that guest becomes infectious and you can track who has cleaned the room and communicate with the guests regarding their journey.

Provide an in-room letter for your guests on arrival to communicate how you are managing COVID-19 at the property and how they may be able to help.

Download suggested letters below.

Clean and disinfect guidelines for properties from the USA Centre for Disease Control and Prevention:

RECOMMENDATIONS FOR PROPERTIES WITH SUSPECTED/CONFIRMED CORONAVIRUS DISEASE