Current News - Coronavirus

With the tourism industry worldwide entering uncharted territory with the impacts of Coronavirus, Tourism Noosa has provided the following information for members. This information is aimed at helping you and your business be best prepared for these changes and will be regularly updated.

Please see below for links to official information, contact details for suppliers, tips and frequently asked questions.

If you have any concerns or helpful information to share with members, please email support@tourismnoosa.com.au

Tourism Noosa Responds to COVID-19 | March 16, 2020.

IMPORTANT LINKS

WORLD HEALTH ORGANISATION

Latest updates from WHO


QUEENSLAND HEALTH:

Please check in with Queensland Health's updates daily: QUEENSLAND HEALTH


AUSTRALIAN GOVERNMENT:

Latest health alerts: AUSTRALIAN GOVERNMENT HEALTH ALERTS


NOOSA COUNCIL:

Noosa Council is working closely with Queensland Health who is the lead agency and is taking extra precautionary measures to reduce the COVID-19 risk to residents and visitors at Council-owned facilities. Latest news from Noosa Council:

Noosa Council announces new measures to support businesses through the COVID-19 crisis, including:

  • Infrastructure charges deferred until July 2021, with no interest payments applied.
  • Council’s planning and building teams are helping facilitate projects and approvals to keep works and projects going.
  • Planning and Building staff will work with business owners to develop a tailored approach to their individual circumstances. Local businesses that have shut down or scaled back can request an immediate stop on waste services to save on costs - email waste@noosa.qld.gov.au
  • The Buy Local section on the business portal links to local business still operating. READ MORE HERE

Noosa Council has closed its customer service counter in Tewantin to ensure the safety of customers and staff. Staff can still help you on phone (07 5329 6500) or by emailing mail@noosa.qld.gov.au. READ MORE HERE

Noosa North Shore Beach Campground and Boreen Point Campground are closed. Noosa River Holiday Park will remain open for now, but only for essential travel, and only to travellers in self-contained vehicles. Essential travel includes compassionate grounds, travel required in order to return home, and essential accommodation while stopping at one location during a current road trip. READ MORE HERE

Noosa National Park, Teewah Beach and Double Island Point and Coolloola recreation areas are now closed. See our National Park Closure Alerts Map HERE. Area's of the Noosa Heads National Park Section and beaches will remain open for exercise only.*

Business support package including waived fees and refunds across wedding and event permit cancellations; a moratorium on fees and charges for footpath dining and commercial permit fees; and rent relief for tenants of council-owned properties. READ MORE HERE

Council will fast-track payments to local suppliers to inject much-needed funds into the local economy. READ MORE HERE

Increasing cleaning at public Council buildings including public toilets.

A COVID-19 Management Plan for business continuity to ensure essential services are maintained.

Ensuring key contractors such as garbage collection and cleaning can continue to provide services.

All community facilities such as libraries, Noosa Aquatic Centre, Noosa Leisure Centre, galleries and The J are closed from midday on Monday 23 March. Council has closed all play equipment, skate parks and public BBQ’s across the Shire as of 27 March. READ MORE HERE

NOOSA COUNCIL INFORMATION

NOOSA COUNCIL FACEBOOK UPDATES


LATEST STATEMENTS FROM GOVERNMENTS

Find news on:

  • Queensland schools will go student-free from next week as teachers prepare to move to remote learning from home. The children of essential workers can remain at school | 26 March 2020
  • The restriction on hairdressers and barbers being limited to 30-minute appointments has been lifted by National Cabinet, but the 4sqm rule per person must be strictly observed within the premises | 26 March 2020
  • All campgrounds in national parks, state forests and state-managed recreation and protected areas will close from 26 March, including at K’gari (Fraser Island), Inskip Point, Cooloola Coast. Day-use areas, tracks and trails will remain open at this stage and social distancing rules will still apply. The closure of camping grounds does not include residential caravan parks.
  • All public transport commuters on South East Queensland trains, trams, ferries and buses will need to use a Go Card or pay for tickets using station fare machines from today | 25 March 2020
  • PM announces further restrictions | 24 March 2020
  • Qld Government unveils $4 billion package to support health, jobs, households and Queensland businesses | 24 March 2020
  • What can and can't stay open. As of 23 March, based on latest information from Australian and State Government:
    • Most businesses, including major retailers and department stores, can continue to run if they comply with social-distancing guidelines.
    • Cafes and restaurants will be able to operate, but only to offer takeaway and delivery services.
    • Hotels will be allowed to offer accommodation.
    • The following businesses are essential and will remain open:
      • Supermarkets
      • Banks
      • Petrol stations
      • Pharmacies
      • Convenience stores
      • Freight and logistics
      • Food delivery
      • Bottle shops
  • The Queensland Government will close the state's borders beginning midnight Wednesday, forcing anyone entering Queensland to quarantine themselves for 14 days after arrival. Freight is expected to be exempt from the restrictions | 23 March 2020
  • Licensed restaurants and cafes that will supply takeaway food and that hold a current liquor licence can supply takeaway alcohol or delivery, subject to certain conditions announced by the Office of Liquor and Gaming Regulation Queensland | 23 March 2020
  • Noosa Council-run facilities will close indefinitely from midday Monday 23 March, including libraries, Noosa Aquatic Centre, Noosa Leisure Centre, galleries and The J | 23 March 2020
  • Licensed clubs, pubs, indoor sporting and religious venues to close from Monday 23 March, schools remain open - restaurants and cafes restricted to takeaway | 22 March 2020
  • Commonwealth Government's second support package supports workers and business | 22 March 2020
  • Scott Morrison announces latest new indoor gathering limits | 20 March 2020
  • Statement from Premier Annastacia Palaszczuk - National Cabinet update | 18 March 2020
  • Federal Government bans non-essential indoor gatherings of more than 100 people | 18 March 2020
  • $500m Queensland Government loans to support workers | 17 March 2020
  • Events in lockdown | 16 March 2020
  • New Australian Government Coronavirus Business Liaison Unit | 16 March 2020
  • PM announces $17.6 billion coronavirus package - $1 billion for tourism | 13 March 2020

READ MORE HERE.


RESOURCES FOR INDUSTRY

Information on:

  • Suppliers of cleaning and other products
  • Media holding statement if you have a guest in self-quarantine
  • Queensland Hotels Association fact sheets

PLEASE CLICK HERE.


ACCOMMODATION SECTOR HELP

Find links to guidelines for:

  • Hotel staff
  • Hotel guests
  • Cleaning properties - advice from the USA Centre for Disease Control and Prevention:
  • Pre-check-in and in-room letter for guests
  • Email communication to members about the accommodation sector

PLEASE CLICK HERE.


CUSTOMER COMMUNICATION

Information on:

  • Ideas for tour companies to create a virtual online tour to inspire future travel
  • Suggested message to reassure your guests/customers
  • Local medical support
  • Sunshine Coast fever clinics and trial drive-through clinic

PLEASE CLICK HERE.


TOURISM NOOSA UPDATES

  • Event updates - cancellations and postponements
  • Tourism Noosa marketing
  • Support for membership sectors

PLEASE CLICK HERE.


TAX AND FINANCIAL HELP FOR BUSINESSES

Find information on:

  • The Australian Government's Business Hotline, 13 28 46 and online support for business
  • Support from the Australian Tax Office
  • Payroll tax deferral for businesses impacted by Coronavirus
  • $27.25 million package from Queensland Government
  • Support from Business Queensland
  • Banks announce Small Business Relief Package including deferring loan repayments for businesses affected by COVID-19 for six months.
  • CCIQ has created a single point of information with support for business
  • Go Global Export Program provides grants to eligible SMEs

READ MORE HERE


TRAVEL INDUSTRY AND INTERNATIONAL TRADE UPDATES

  • Tourism Australia's weekly tourism webinar series kicks off on Friday 27 March to keep the industry connected and informed.
  • ATEC responds to Australian Government's second stimulus package
  • Flights cut - Virgin Australia will temporarily suspend services to Sunshine Coast Airport from midnight 27 March
  • Latest travel alerts and restrictions
  • Tourism Australia international news and one-stop help page with information on support and relief assistance for tourism businesses

PLEASE CLICK HERE.


OTHER NEWS

  • Con-X-ion Airport Transfers will temporarily cease shuttle services in Brisbane, Gold Coast, Sunshine Coast, Hervey Bay, Sydney, Melbourne, Cairns, Byron Bay and Toowoomba from the morning of 26 March. All bookings between then and 1 July will be cancelled. At this stage, the reservations department will open for new bookings after 1 June for transit beyond 1 July. www.cxn.com.au

  • Markets update:

Noosa Marina Markets is no longer trading from this Sunday 29 March, however the Marina's eating establishments are open for takeaway, with some offering home delivery.

The Original Eumundi Markets are also no longer trading but they have a Facebook group with stallholders so you can buy online. See Eumundi Market Makers.

Noosa Farmers Market at this stage are still operating this Sunday 29 March with changed conditions, including social distancing and more spacing between stalls.


If you have any concerns or helpful information to share with members, please email support@tourismnoosa.com.au